Service Excellence Assessment

Our team will assess your restaurant's service quality and provide you with actionable recommendations for improvement through a month-long campaign. The assessment includes multiple visits to your restaurant(s) by our trained evaluators, who will provide detailed reports and analysis of their experiences. We offer both one-time assessments and monthly subscription options, with pricing dependent on the number of locations and frequency of assessments. Please note that clients will be responsible for reimbursing any costs incurred by our team during their visits (excluding alcohol purchases).

The cost of the assessment will depend on several factors, including the number of locations and the frequency of assessments. For a single location, a one-time assessment might start at around $1,000, with monthly subscription options starting at around $500 per month. For multiple locations, pricing will vary depending on the number of locations and other factors. Our team can provide you with a customized quote based on your specific needs.

Regarding reimbursement for costs, we typically ask that clients cover any expenses incurred by our team during their visits (excluding alcohol purchases). These expenses might include meals, transportation, and other incidentals. However, we're happy to work with our clients to come up with a reimbursement policy that makes sense for their business.