Your Restaurant Should Work Even When You're Not There.
We find the operational problems costing you money, time, and control — then give you a practical plan to fix them.
You know something isn't working. Labor is running high. Food costs are creeping up. Managers aren't taking ownership. Or too much of the business still depends on you.
The Restaurant Operations Health Check gives you an experienced outside look at what's really happening, and a practical plan for what to fix first.
Leadership • Labor • Food Cost • Training • Guest Experience • Systems • Financial Controls
Know what's working. Find what's costing you. Fix what matters first.
ABOUT
My experience isn't theoretical. I've led multimillion-dollar operations, managed high-volume restaurants, opened and supported new locations, developed managers, improved struggling operations, controlled labor and operating costs, built training systems, and worked in environments where results have to show up every day.
Most operational problems aren't caused by people not caring. They're caused by unclear expectations, weak systems, inconsistent leadership, and problems that become normal because everyone is too busy running the business to see them anymore.
I provide an experienced outside set of eyes to help independent restaurant owners understand what's really happening inside their operation. I look beyond symptoms to identify the systems, leadership practices, financial controls, training gaps, and execution issues creating them.
Then I help turn those findings into practical priorities that an owner and management team can actually execute.
No cookie-cutter programs. No theory for theory's sake. No recommendations that only work on paper.
Just practical operational insight built from years of actually doing the work.
Thomas Buckley
Founder | Pacific Northwest Foodservice Advisors
Our services
Restaurant Operations Health Check
$1,500 flat fee. Find out what's really happening inside your operation. A comprehensive assessment of labor, food cost, leadership, training, systems, execution and guest experience, followed by clear priorities and a practical action plan.
Learn More
Operational Improvement & Leadership Support
Hands-on support for restaurant owners who need help turning operational problems into sustainable results. Strengthen leadership, accountability, labor controls, training, execution and day-to-day operating systems.
Learn More
Management & Leadership Intensive
In-person leadership development built for restaurant managers. A focused, hands-on intensive designed to strengthen accountability, communication, delegation, coaching, shift leadership and day-to-day management execution.
Learn MoreYou Don't Need More Advice. You Need to Know What to Fix First.
Contact us
Tell me what's happening in your restaurant. Labor, food cost, leadership, consistency, owner dependency or something else — let's start with a conversation.
Articles
In the foodservice industry, managing costs is crucial to maintaining profitability. But cutting costs can be a tricky balancing act, especially when it comes to food quality.
Read More
In the competitive world of foodservice, branding is essential to stand out from the crowd and attract loyal customers.
Read More
The foodservice industry is constantly evolving, and keeping up with the latest trends is essential for business owners to stay ahead of the competition.
Read More
In the foodservice industry, customer service is key to retaining long-term customers.
Read More
In the foodservice industry, profits are key to the success and longevity of a business. While offering great food and exceptional customer service are important, there are other ways to drive profits in your foodservice operation.
Read More
In the foodservice industry, motivated and engaged staff are key to providing exceptional customer service and creating a positive dining experience.
Read More
As we step into a new year, the culinary landscape is ripe with opportunities for fresh starts and innovative approaches. In our local community, the challenges faced by some restaurants are indeed noteworthy. However, every challenge presents a chance for growth and renewal. Here are some encouraging insights and practical ideas to help foodservice operations not only recover but thrive in 2024:
Read More